MSC was launched in 2008 in response to increasing demand from professional practices for more support in making sound decisions on outsourcing options, which have quickly become more convincing and feasible over just the past few years.

Allan CartonAllan Carton, a Director  of Inpractice UK, which has provided a range of business development services for professional firms since 1992. This followed 10 years’ experience as a solicitor in private practice. Allan has extensive experience of implementing marketing and IT solutions for lawyers and organisations associated with legal services. In recent years Inpractice have focused on developing IT supported solutions that can now often be further improved by outsourcing some part of the processes involved.

Projects range from development of strategic business and marketing plans (to improve profitability through more effective use of new technologies, better internal operations and more effective marketing) to recruitment of key personnel, training in management skills and project managing implementation of new technology and marketing related initiatives. Projects have included:

  • Fee earner technology strategies
  • Market research & Marketing strategies to source new business
  • Development of new technology-led services
  • Case management and workflow
  • Marketing databases and CRM systems

See www.inpractice.co.uk
Mobile: 07779 653105
acarton@managedservicesconsultancy.com

Bill KirbyBill Kirby, a Director of Inpractice UK; previously the founding Director of Professional Choice Consultancy, following 10 years as Sales Director of a major legal PMS supplier. He has extensive experience working with firms developing IT strategy, business plans and effective change and maximising returns on investment. He has 30 years experience as a senior manager and director with financial, general management, sales and marketing and the practical use of IT. Projects have included:

  • Full business and IT strategy surveys for a number of firms from 100 to 500 people (law and accountancy)
  • Advised in the consideration of IT managed service or full outsourcing
  • CRM – assisted firms in implementation of CRM systems and the development of strategy and tactical marketing
  • Assisted in the sourcing of HR systems
  • Participated in law firm merge/acquisition considerations
  • Developed and run workshops and courses – CRM for law firms, future of law practices, added value services for law firm clients, business continuity, commercial marketing to law firms
  • Articles on CRM, IT strategy implementation, business continuity, IT outsourcing, the changing face of IT - Gazette, City Tech, Newsletters
  • Others – working capital management for law firms, recruitment, job profiling, IT team restructuring

See www.inpractice.co.uk
Mobile: 07946 251277
bkirby@managedservicesconsultancy.com