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 | Virtualisation increasingly attractive for effective Business Continuity, IDC.pdf | The adoption rate for server virtualisation has been high as customers strive to cut costs and maximise the return on their existing investments. IDC research shows that many customers are turning their attention to an enhancement of their business continuity (BC) infrastructure as the next phase in their virtualisation roadmap. Server virtualisation offers a powerful and flexible new approach to business continuity, giving IT managers tools to enhance their BC capability and make better use of the resources and budgets that are available. We advise users, irrespective of their familiarity with server virtualisation, to explore the many benefits it can bestow on BC operations.
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| InTechnology IP Telephony Briefing Paper.pdf | Telephone systems and their networks have become increasingly complicated as they have evolved to meet ever more demanding business needs. Converged communications removes inefficiencies by delivering multiple services across a single IP network offering not just technology advantages, but real business benefits. IP phones look like a normal office phone but that is where the similarity stops. They are small computers that connect to your PC network, but just happen to look like phones. Pretty much everything about IP telephony is different and you need to be prepared for the change over.
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| SaaS for Lawyers, Routine use of Hosted IT Services.pdf | The question is not whether to use SaaS but which solutions to move, how and when - to create a more effective overall solution for the practice. Microsoft has recently forecast growth in takeup of subscription software at a compound rate of 30% per year during the next 3 years, considerably outpacing the traditional software market.
Adoption of SaaS solutions should be explored by firms of all sizes as there are now different solutions that can fit the needs of firms of just about any size and focus, but there are “horses for courses”.
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| e-know White Paper, Survive + Thrive, Unlocking a bright future through managed services, March 09.pdf | Take a quick straw poll of IT directors in large law firms and you’ll find a certain resilience to the current economic climate. There’s a consensus that there’s a balance to be struck between watching costs and ensuring that one is investing wisely; that there’s not only a need to protect existing clients but also the chance to grow market share while times are difficult; that there still exists opportunity for systems that improve efficiency and enhance customer service; that firms still want the IT function to drive the business forward and support it as it grows and expands.
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| Technology to attract investors, Managing for Success, Oct 08.pdf | A business that does not have a sound, stable, reliable, well managed IT infrastructure does not have a future. Increasingly, pragmatic law firms of all sizes are outsourcing some areas of managing IT services to expert support companies, catching up on the commercial businesses likely to invest in you.
An ABS has to provide levels of support that commercial
investors now expect from their own operations, where there are good outsourcing options available that ought to be considered. They will expect, among other things, 24/7/365 support for users and customers; heavyweight, actively managed and monitored communications links, to cater for increasing online activity; and disaster recovery and business continuity facilities.
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| Managed options to improve your email, Independent Lawyer, Oct 08.pdf | Getting a specialist company to manage your email and connections to the internet could make good sense now. Time spent by fee-earners managing their mailbox is just one example where manual routines have become embedded in day-to-day practice. These are often accepted in spite of the fact that more effective, automated solutions are available. Annual loss of revenue from their fees alone would amount to £105,000 revenue per year, or about £40,000 in profit.
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| Law Soc Gazette article - Business Continuity, Bill Kirby.pdf | Risk management and business continuity apply to all firms irrespective of size, location and work-type. And what, for years, has been commercial common sense is now mandatory for solicitors following the introduction of the new Code of Conduct. Business continuity will not be achievable without the use of IT. There is a host of IT options available for firms of all sizes ... considered here.
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| Introduction to Managed IT services, Independent Lawyer, Sept 08.pdf | Providers of “managed IT services” and the solutions they offer have just come of age and are proving very effective for the law firms that are leading the way down this route to maintain more reliable, secure, effective IT systems, either just in key areas or across the board. Yet, while virtually every firm can improve on IT in terms of cost and performance, identifying the options can be difficult. “Managed services” come in many varieties. This is an introduction to the options with some examples.
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| Business Continuity - Key Facts.pdf | One fascinating result of this survey is how telecoms protection is almost a blind spot in the planning of many businesses. If asked to think of something adverse happening to their business, very few people spontaneously think of telecoms failure. But when directly asked, nearly all acknowledge that it’s one of the gravest threats of all. Over two-thirds of the companies surveyed do not outsource any of their core business activities. 18% outsource at least some of their IT, which is by far the most common area for outsourcing.
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| Why outsourcing law firm IT works, Law Society Gazette.pdf | Why are so many law firms considering outsourcing IT at the moment and why is it not just for the big boys? From IT specialists in India to getting your local computer dealer to fix your PC, outsourcing IT create many opportunities that law firms have not yet considered argues Bill Kirby - and firms of all sizes can benefit.
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